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Assistants

Allen Palacios

Healthcare AssistantVirtual Assistant

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Allen Palacios

Allen Palacios

Healthcare AssistantVirtual Assistant

  • Customer Support Specialist
  • Administrative Assistant

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Allen Palacios

Accomplishments
Over four years supporting U.S. healthcare operations, most recently as a Care Access Coordinator for Interim HealthCare of Mercer County, processing referrals, managing claim workflows and securing physician orders. Has handled medical billing, payment posting, prior authorizations and denial appeals for Hamilton Vision Center, The Real Gut Doctor and Vegas Digestive Health Center, and provider support on claims and insurance verification at Optum. Works across CollaborateMD, eClinicalWorks, Practice Fusion, Availity and Salesforce with CPT, ICD-10 and HCPCS coding knowledge and strict HIPAA compliance.
Stats
Experience: Over four years in U.S. healthcare revenue cycle and medical VA support (since 2022) Latest role: Care Access Coordinator, Interim HealthCare of Mercer County (Remote) Specialties: Medical billing and claims, denials and appeals, insurance verification, prior authorization, payment posting Tools: CollaborateMD, Practice Fusion, eClinicalWorks, Availity, TriZetto, Office Ally, Salesforce Education: B.S. Psychology coursework, Cavite State University; Technical Support Engineering certificate coursework, BYU-Pathway Worldwide
Known for
Accurate medical billing, prior authorizations and claims follow-through for U.S. practices.