AssistantsImus City, Cavite
Bernalyn Lagario
Customer Support SpecialistVirtual Assistant
Also skilled in
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Imus City, Cavite
Bernalyn Lagario
Customer Support SpecialistVirtual Assistant
- Lead Generation Specialist
- Administrative Assistant
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Bernalyn Lagario
Imus City, Cavite
- Accomplishments
- Brings over four years of customer service across voice, email and chat, most recently as a Customer Service Representative II at TTEC supporting a food delivery account through chat. Spent three and a half years at IntouchCX handling blended email, voice and chat support for a retail account, and since 2024 has done part-time email outreach, lead generation and follow-up for Nimbus Services. Certified in General Virtual Assistance (data entry, transcription, email and calendar management, appointment setting) and Agile Project Management.
- Stats
- Experience: Over four years in customer service (since 2021) Latest role: Customer Service Representative II, TTEC (chat support) Also: Email and follow-up outreach (part-time), Nimbus Services Pte. Ltd. Channels: Voice, email and chat Training: General Virtual Assistance, Agile Project Management (HP LIFE), NCII Contact Service Center Education: Information Technology, 2-year associate course, Datamex Institute
- Known for
- Friendly, reliable customer support across voice, email and chat, plus steady outreach follow-up.
- Portfolio