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AssistantsAntipolo City, Philippines

Janelle Joy V. Ferrer

Customer Support SpecialistVirtual Assistant

Front

Janelle Joy V. Ferrer

Antipolo City, Philippines

Janelle Joy V. Ferrer

Customer Support SpecialistVirtual Assistant

  • Recruiting & HR Assistant
  • Administrative Assistant

Back

Back of the card

Janelle Joy V. Ferrer

Antipolo City, Philippines

Accomplishments
Sales Staff at Oliveros Optical (2020–2022), helping customers choose frames and lenses, completing paperwork, and handling questions and concerns courteously. Customer Service at Collins International Trading Corporation (2018–2019), resolving inquiries and complaints with a positive, empathetic approach. HR Assistant at Fortess Glass Supply (2017–2018), maintaining employee records and attendance, sorting HR email, and supporting hiring and salary administration. BS Marketing Management, College of San Benildo-Rizal (2013–2017). Comfortable with MS Office, interpersonal communication, and marketing/sales basics.
Stats
Experience: Sales Staff, Oliveros Optical (2020–2022); Customer Service, Collins International Trading Corporation (2018–2019); HR Assistant, Fortess Glass Supply (2017–2018) Specialties: Customer service, retail sales support, HR administration, employee records, MS Office Education: BS Marketing Management, College of San Benildo-Rizal (2013–2017) Languages: English, Filipino
Known for
Courteous customer-facing sales and service experience backed by HR administrative support and a Marketing Management degree.