Kevin Silos

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Kevin Silos

Bangkok, Thailand

Accomplishments

As Telemarketing Executive at Minor Vacation Club, Phuket (2022–2026), Kevin consistently met and exceeded daily call and conversion targets across an international client base, kept Salesforce records accurate, and coordinated appointment scheduling and follow-ups for sales consultants, reducing missed leads. Awarded Rising Telemarketing Star of the Year (2024). As International Guest Relations Officer at Blue Tree, Phuket (2018–2022), Kevin was the primary point of contact for international guests, resolving inquiries, complaints, and special requests by phone, email, and in person, and supporting reservations, events, and administrative tasks. At Glam Habitat Hotel Phuket (2018–2019), Kevin delivered attentive, personalized food and beverage service in a fast-paced hospitality setting.

Stats

Experience: Telemarketing Executive, Minor Vacation Club, Phuket (2022–2026); International Guest Relations Officer, Blue Tree, Phuket (2018–2022); Food & Beverage Attendant, Glam Habitat Hotel Phuket (2018–2019) Specialties: Outbound calling; appointment scheduling and follow-up sequences; CRM record keeping; international guest and client support; complaint resolution; administrative coordination Education: BS International Hospitality Management (Cruise Line Operations and Hotel Services), Lyceum of the Philippines University, Manila (2011–2017) Awards: Rising Telemarketing Star of the Year (2024) Languages: Tagalog (native), English (professional), Thai (basic) Tools: Salesforce CRM

Known for

Telemarketing executive and guest relations professional with 5+ years of outbound sales, appointment setting, and international client support, recognized as Rising Telemarketing Star of the Year (2024).

Portfolio

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