Kirk Lester Olayer

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Kirk Lester Olayer

Tacloban City, Philippines

Accomplishments

At Teleperformance (2023–Present), he supports a US banking account as a Care Representative — resolving customer issues under strict compliance and accuracy standards — and was recognized as Top Performer (2024) and for Customer Service Excellence (2023). Through PinoySEO / SOVA (2024), he completed a 6-week SEO with WordPress bootcamp and, on a team project, helped rank sova.ph #1 for call center agent and VA hiring-related searches. He has also done data analytics project work with Excelerate (2025), including a DPWH flood-control data exercise; IT support as an intern at DENR Region 8 (485 hours); and ongoing freelance SEO and web development on a personal portfolio site.

Stats

Experience: Care Representative, Teleperformance — US Banking (2023–Present); SEO OJT / Workshop, PinoySEO — SOVA (2024); Data Analytics Engagement, Excelerate (2025); IT Support Intern, DENR Region 8 (485 hrs); Freelance SEO & Web Development (ongoing) Specialties: SEO (keyword research, on-page/off-page, WordPress, Search Console); customer service for US banking; data analytics (Excel, Power BI, SQL, Python); IT support and troubleshooting Education: BS Information Technology, ACLC Computer College, Tacloban City (2023) Certifications: Full Stack Data Analytics / Certified Data Analyst (ExcelHelpLine, 2026); Data Analytics Level 1 (2026); Python Programming Level 3 (2026); 6-Week SEO with WordPress Bootcamp, PinoySEO / SOVA-Cebu (2024) Awards: Top Performer (2024); Customer Service Excellence (2023) Tools: WordPress, Google Search Console, Excel, Power BI, SQL, Python, Pandas Languages: English, Filipino

Known for

SEO and data-analytics VA with 2+ years of US banking customer service who helped rank sova.ph #1 for VA hiring searches.

Portfolio

• Resume (opens in a new tab)
• LinkedIn (opens in a new tab)