Mara Naomi S. Aracena

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Mara Naomi S. Aracena

Accomplishments

Provided member and customer support in the US for Security Service Federal Credit Union and for doTERRA’s Australia, New Zealand, and Philippines markets (2019), handling banking transactions, account services, and multilingual inquiries. Served as Lead Teacher, Training Specialist, Facilitator, and Scheduler at the Philippines Missionary Training Center (2012–2015), running large-group trainings, building the center-wide schedule, and interviewing facilitator candidates. Supported students and clients with special needs in Hawaii as a paraprofessional (following IEPs) and as a Skills Trainer at North Shore Mental Health. Earlier worked as a radio announcer and line producer at 100.7 Love Radio Lucena and as a reading and English teacher at Kumon.

Stats

Education: Teaching Certificate in Elementary and Special Education, Brigham Young University–Hawaii; BS Mass Communication, Manuel S. Enverga University Experience: Customer and member support (US-based), training and scheduling, special education and mental health support, radio broadcasting Skills: Customer service, training and facilitation, scheduling, record-keeping and following protocols, lesson planning, classroom management, leadership and mentoring, communication

Known for

Patient, people-first support — from member service and multilingual inquiries to training groups and helping learners with special needs.

Portfolio

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