AssistantsSta. Maria, Bulacan
Mariel Lourdes R. Mateo
Administrative AssistantVirtual Assistant
Also skilled in
Front
Sta. Maria, Bulacan
Mariel Lourdes R. Mateo
Administrative AssistantVirtual Assistant
- Healthcare Assistant
- Lead Generation Specialist
Back
Back of the card
Mariel Lourdes R. Mateo
Sta. Maria, Bulacan
- Accomplishments
- As a remote admin assistant for an Australian accounting firm (2025–2026), supported a team of 4 accountants, handling daily client emails and calls, monthly billing, records in XPM, Xero Blue and Ignition, and SMSF and tax administration. Before that, worked as an inside sales rep for a US real estate team, generating about 30 qualified leads a day and booking 10 appointments a week, and as a healthcare insurance verification specialist, checking coverage and benefits for about 30 patients daily. Started in technical, billing and sales support at VXI Philippines, keeping 90% CSAT and 90% first-call resolution.
- Stats
- Experience: 5+ years in remote admin, healthcare and sales support Latest role: Admin Assistant, ES Company (May 2025–August 2026) Tools: Xero, XPM, Follow Up Boss, HubSpot, Zendesk, Workday, Five9 Education: Bachelor of Arts (Political Science), Dr. Yanga's Colleges Inc.
- Known for
- Accurate back-office support across healthcare, accounting and sales, with 90% CSAT and 90% first-call resolution.