Mary Colleen Gimutao

Back of the card

Mary Colleen Gimutao

Cabuyao City, Laguna, Philippines

Accomplishments

Since August 2026, Mary has provided CEO-level support at Childcare Culture & Co., managing the calendar and inbox, preparing for meetings and tracking action items, coordinating sponsor and partner meetings, and following up on proposals so important opportunities are not missed. As an Executive Virtual Assistant for World Axe Throwing League, Mary managed inboxes, meetings, files and invoices, coordinated projects in Asana and Google Workspace, processed payments through Square, and supported e-commerce and marketing work in Shopify, WordPress and MailerLite. At Concentrix, Mary was the go-to advisor for complex escalations, billing disputes and contract concerns, served as a Subject Matter Expert who helped train new hires, and was recognized as Top Advisor for Service Email with 108% overall attainment for Q3 and Q4 2024.

Stats

Experience: Executive & Partnership Operations (Childcare Culture & Co., 2026–present); Executive Virtual Assistant (World Axe Throwing League, 2025–2026); Customer Service Professional – Advisor II (Concentrix, 2022–2025); Customer Experience Agent (Alorica, 2021–2022); Marketing Assistant / Graphic Designer (J & K Lovely Creations, 2019–2021) Specialties: Inbox and calendar management; meeting scheduling and coordination; invoicing and billing support; project coordination and task tracking; escalation management; billing disputes; healthcare plan inquiries; social media and graphic design Training: General Virtual Assistant Training and Executive Assistant Internship, ProVA Education: BSBA, Human Resource Management, Polytechnic University of the Philippines (2015–2017) Tools: Google Workspace, Microsoft Office, Asana, Salesforce, Oracle Cloud, Shopify, WordPress, MailerLite, Jotform, Square, Stripe, Billtrust, GoHighLevel, Canva

Known for

Executive VA who runs CEO calendars, inboxes, meetings and partner follow-ups, backed by years of escalation-level customer service for corporate and healthcare accounts.

Portfolio

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