Mary Grace Bautista

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Mary Grace Bautista

Cavite, Philippines

Accomplishments

Operations Lead for a U.S. e-commerce brand, running WooCommerce and Amazon Seller Central operations end to end: orders, inventory, fulfillment, returns, Amazon FBA replenishments, supplier and 3PL coordination, 3PL invoice reconciliation and UK VAT filings, backed by SOPs and dashboards she built. At Empowered Man she handled daily communication for 50–150 clients across email, SMS, live chat and social DMs and gave calendar and admin support to 7 executives, while producing Descript videos, Canva graphics and WordPress updates. Over 5 years of marketing support: 15+ targeted SMS campaigns with SlickText reporting, social content and community management, basic SEO, plus training and onboarding new virtual assistants.

Stats

Experience: Over 5 years as a virtual assistant (since Sep 2020); currently Operations Lead, Survival Origin Solutions LLC (Apr 2026–present) Past roles: Empowered Man (Administrative VA), FrankDivas (Marketing VA), HayleyDigitals (Digital Marketing VA), McStock Trading (VA), Emeka (VA), Drive Fast Apparel (Customer Service & E-commerce Assistant) Highlights: 50–150 clients' daily communications; admin support for 7 executives; 15+ targeted SMS campaigns; trained and onboarded new VAs Tools: WooCommerce, Shopify, Amazon Seller Central, GoHighLevel, Notion, Asana, Airtable, SlickText, Mailchimp, WordPress, SEMrush, QuickBooks, Canva, Descript, Meta Business Suite, ChatGPT Education: BS Information Technology, Cavite State University

Known for

Keeping e-commerce operations, customer conversations and marketing campaigns running smoothly across Amazon, WooCommerce and Shopify.

Portfolio

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