Mclain S. Salvador

Back of the card

Mclain S. Salvador

Sta. Cruz, Laguna

Accomplishments

Managed the full credentialing and fee-negotiation project as Virtual Assistant and Client/Project Liaison for Veritas Dental Resources (October 2019–July 2026), drafting and sending email requests and follow-ups to insurance companies and dental offices, and preparing spreadsheet updates that kept the client consistently informed. Assisted customers with car rental reservations, changes, and issue resolution on inbound calls as a Customer Service Representative at Concentrix (January–September 2019). Handled SiriusXM outbound renewals, payment collection, and upgrade offers, as well as AT&T inbound sales calls, as a Customer Service Representative at TSD (TeleServices Direct) Global (December 2015–December 2016).

Stats

Education: BS in Information Technology, Laguna State Polytechnic University Experience: 9+ years in customer service, sales, dental insurance, and collections Skills: Administrative support, email and calendar management, customer service and client support, data entry and documentation, order and contract processing, insurance credentialing, fee negotiation, billing, graphic design

Known for

Dependable remote administrative and client support — insurance credentialing, fee negotiations, and clear email follow-up — built on 9+ years of customer service.

Portfolio

• Resume (opens in a new tab)