Princess Diana Sambrano

Back of the card

Princess Diana Sambrano

Bongabon, Nueva Ecija, Philippines

Accomplishments

As a Production Specialist at Delegate CX Philippines, Princess Diana manages promotional product orders end to end, from PO and order entry through artwork approval, production, invoicing, and final delivery, while coordinating rush production and expedited shipping to meet client deadlines. At Office Beacon, Princess Diana handled the full order lifecycle in NetSuite, obtained client artwork approvals before production, and coordinated with suppliers and design teams to keep orders on schedule. Earlier roles at Engie Impact, IQOR, and Sutherland built strong customer service, billing, and technical support skills across email, phone, and chat.

Stats

Experience: Production Specialist, Delegate CX Philippines (2025–2026); Operations Specialist, Engie Impact Philippines (2025); Order Specialist / Sales Representative, Office Beacon (2022–2025); Customer Service Representative, IQOR (2022); Amazon Technical Support, Sutherland Global (2020–2021) Specialties: Order entry and processing; artwork proof approvals; vendor and decorator coordination; production and shipping tracking; vendor invoice verification; inventory tracking; customer communication via email, phone, and chat; CRM record keeping Education: BS Biology, Central Luzon State University (2019) Tools: NetSuite, CRM platforms, Excel, Google Sheets

Known for

Order management specialist with 5+ years in promotional products, customer service, and technical support, handling orders from PO entry through artwork approval, production, and final delivery.

Portfolio

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