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Manila, Philippines
Rey Mark Gonzaga
Executive AssistantVirtual Assistant
- Sales Development Rep
- Customer Support Specialist
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Back of the card
Rey Mark Gonzaga
Manila, Philippines
- Accomplishments
- Executive Assistant to the CEO and COO of The Goodhart Group (Alexandria, VA): built their centralized Notion hub for SOPs, deal tracking, calendars and tasks, coordinated 10–20+ meetings a week across two executive calendars and managed 100+ emails a day across both inboxes. Primary point of contact for executives, clients, agents and vendors, briefing leadership on listings in daily syncs and preparing executive summaries and reports. Backed by 8+ years with U.S. companies in sales and support: GoDaddy (sales targets beaten by 25%, Salesperson of the Quarter twice, 95% CSAT on hosting support) and AT&T (95% CSAT, 90% first-call resolution, Employee of the Month twice).
- Stats
- Experience: 8+ years supporting U.S.-based executives and businesses; 6 U.S. companies served (real estate, SaaS and telecom) Past roles: The Goodhart Group (EA to CEO & COO), DNA Specialty (Sales Rep), NeuWeb Marketing (SDR), GoDaddy (Sales & Support Specialist), AT&T (Customer Service Rep) Highlights: 10–20+ meetings/week across two executive calendars; 100+ emails/day; 200+ client portfolio; 95% CSAT Coverage: Full U.S. business hours Tools: Google Workspace, MS Office, Notion, GoHighLevel, FollowUp Boss, Compass One, Slack, Zoom, DocuSign, WordPress, Canva, Loom, ChatGPT, Claude AI, Perplexity AI Education: BS Information Technology (Game Design & Development), De La Salle–College of Saint Benilde; full scholarship grantee, Dean's Lister
- Known for
- Running C-level calendars, inboxes and Notion systems for U.S. executives, with a sales and support track record behind it.
- Portfolio