Rose Jynn Ramilo

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Rose Jynn Ramilo

Puerto Princesa City, Palawan, Philippines

Accomplishments

As E-Commerce Support Specialist at Maximm Cable (2026–present), Rose Jynn supports customers by email and phone across Amazon, Walmart, Shopify, and Temu, processes cancellations, replacements, and order inquiries, and manages daily fulfillment and end-to-end dropshipping. For three years as a virtual assistant with The Card Association – Merchant Services (2023–2026), she worked as a sales representative and team leader focused on cold calling, telemarketing, and appointment setting, while helping teammates resolve issues and hit performance targets. Earlier she handled inbound and outbound airline booking calls at SITEL Palawan (2021–2023) and managed document control and billing follow-ups at Palawan Real Estate Development Inc. (2021).

Stats

Experience: E-Commerce Support Specialist, Maximm Cable (2026–present); Sales Representative and Team Leader, The Card Association – Merchant Services (2023–2026); Customer Support Representative, SITEL Palawan (2021–2023); Customer Support Associate, Palawan Real Estate Development Inc. (2021) Specialties: Email and phone customer support; order management, cancellations, and replacements; dropshipping; cold calling, telemarketing, and appointment setting; team leadership; admin support and client relations Education: Bachelor of Science in Tourism Management, Palawan State University (2020) Certifications: ProVA Philippines General Virtual Assistant (2022); ProVA Philippines Amazon VA In-Depth (2023) Tools: Amazon, Walmart, Shopify, Temu

Known for

Customer and sales support professional with experience since 2021 in multi-platform e-commerce support, telemarketing and lead generation, airline booking support, and administrative operations.

Portfolio

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