Ryl Marc Español

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Ryl Marc Español

Hilongos, Leyte, Philippines

Accomplishments

Customer Service Representative for financial accounts at Synchrony Global Services (2025–2026), resolving account concerns, payment inquiries, and transaction disputes with accurate documentation; recognized as a Top VOC performer. Contract Coordinator Trainer at Star Nursing, Inc. (Folsom, California, 2021–2023), managing compliant contract documentation, training new contractors, and preparing management reports. Business Unit Head and Financial Specialist at AXA Philippines (2018–2021), recruiting and training financial advisors, generating leads, and building long-term client and bank-partner relationships. Manager/Owner of Laneah Clothing Shop (2021–present), running sales, customer service, order fulfillment, inventory, and online marketing. BS Agribusiness (Business Management), Visayas State University.

Stats

Experience: CSR – Financial Account, Synchrony Global Services (2025–2026); Contract Coordinator Trainer, Star Nursing, Inc. (2021–2023); Business Unit Head / Financial Specialist, AXA Philippines (2018–2021); Research Assistant, Department of Agriculture RFO 08 (2014–2017) Specialties: Customer support, payment and dispute handling, contract documentation, training, reporting, sales and lead generation, aspiring bookkeeper Licenses: Insurance Commission (Non-Life, Traditional Life, Variable Life); PRC Agriculturist Education: BS Agribusiness, major in Business Management, Visayas State University Languages: English, Filipino, Cebuano, Waray-waray, Hiligaynon

Known for

Top-rated financial-account customer service rep and former team trainer who brings careful documentation, client care, and small-business operations experience, now growing into bookkeeping.

Portfolio

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