Sandy L. Rosas

Back of the card

Sandy L. Rosas

Caloocan City, Philippines

Accomplishments

Medical Virtual Assistant for Pain Management and Neurology practices (2022–2026), managing appointments for multiple providers, prescription refills, insurance verification, prior authorizations, coding, billing, and payment posting, and patient records in Epic, Cerner, Athenahealth, and eClinicalWorks. Healthcare Virtual Assistant and Client AR / Billing Associate (2022), handling copays, invoices, collections, and past-due accounts, and writing SOPs for billing and late payments. Nearly eight years in US healthcare provider services at NTT Data (BlueCross BlueShield), EXL (Zurich), and Convergys (Cigna Dental), verifying eligibility and benefits, checking pre-authorizations, and resolving claim status and denials.

Stats

Experience: Medical Virtual Assistant, Pain Management & Neurology (2022–2026); Healthcare VA / Client AR & Billing Associate (2022); Customer Care Associate, NTT Data Philippines (2020–2022); EXL Philippines (2018–2020); Senior Customer Service Specialist, Convergys Philippines (2014–2018) Specialties: Patient scheduling; insurance verification and eligibility; prior authorizations; medical billing, coding support, and payment posting; claims status and denials; EHR records management; HIPAA compliance Education: Polytechnic University of the Philippines

Known for

Medical VA with 10+ years in US healthcare who handles scheduling, insurance verification, prior authorizations, and billing across major EHR systems.

Portfolio

• Resume (opens in a new tab)