AssistantsTaytay, Rizal, Philippines
Alexander Rabanes
Customer Support SpecialistVirtual Assistant
Also skilled in
Front
Taytay, Rizal, Philippines
Alexander Rabanes
Customer Support SpecialistVirtual Assistant
- Customer Success Manager
Back
Back of the card
Alexander Rabanes
Taytay, Rizal, Philippines
- Accomplishments
- At Quantrics, Alexander answers customer billing questions and retains customers through promotions and upselling. At Concentrix, Alexander supported hotel reservation customers with cancellation policy, refund inquiries, and fraud analysis.
- Stats
- Experience: Customer Service Representative, Quantrics (2025 – 2026); Customer Service Representative, Concentrix (2024 – 2025) Specialties: Customer service; billing inquiries; hotel reservations, cancellations and refunds; fraud review; customer retention and upselling; time management Language: English Education: Humanities and Social Sciences, Golden Faith Academy (2021 – 2023)
- Known for
- Customer service representative with two years of account experience across hotel reservations and billing support, handling cancellations, refunds, fraud checks, customer retention, and upselling.
- Portfolio